Alibaba Sync Privacy Policy

What the extension does

After you turn on sync, the extension checks Alibaba.com conversation pages that are already open in Chrome. Approximately every five minutes while Chrome is running, it attempts to identify the supplier and copy chat messages that are currently loaded on the page into your signed-in TKB Orders workspace. You can also request a manual check.

It does not retrieve every historical conversation, open unopened threads, or send messages on your behalf.

Information collected and used

• Supplier identities: names displayed in an open Alibaba supplier conversation.
• Chat content: text of detected loaded messages, including any personal, commercial, pricing, or contact information contained in that text.
• Conversation metadata: the Alibaba conversation URL, incoming/outgoing direction where identifiable, and capture/check timestamps.
• Local operational status: whether sync is enabled, last-check time, how many chats or messages were recognized, and error details. Chrome local storage retains this status, not copied chat transcripts.

These data are used only to help you maintain supplier records and conversation history in TKB Orders. The extension does not intentionally read Alibaba passwords, session cookies, payment-card details, unrelated websites, or browser history. If sensitive information is contained inside a chat message, it may be copied with that message.

Consent and control

Automatic syncing starts only after you explicitly enable it in the extension. You can pause it at any time or remove the extension to stop future collection. Pausing or uninstalling does not automatically erase conversations already stored in TKB Orders.

Where information goes

Recognized conversations are sent over HTTPS from your browser through a signed-in TKB Orders tab to your TKB Orders workspace. The data are stored in the TKB Orders service and its hosting infrastructure, accessible to the authorized workspace account. Chrome local storage keeps sync status and your enable/disable preference but not the full transcripts.

We do not sell supplier chats, use them for advertising or profiling, or transfer them for unrelated purposes. Service providers supporting TKB Orders hosting and storage may process this data to operate the service. The extension is not affiliated with Alibaba.

Retention and deletion

Synced supplier messages remain in TKB Orders until they are removed from the service. If you need a stored conversation deleted, contact TKBTech using the address below. Removing the Chrome extension only stops further collection; it does not automatically remove previously copied data.

Limited use commitment

The extension uses data accessed through Chrome only for its disclosed purpose of capturing and organizing supplier conversations in TKB Orders, including necessary security and operational functions. TKBTech follows the Chrome Web Store User Data Policy, including its Limited Use requirements, for information obtained by the extension.

Questions and requests

For privacy questions, access requests, or deletion requests, contact TKBTech.shop@gmail.com.

We may update this policy when the extension's features or data practices change. Material changes will also be disclosed in the extension before they take effect.